What do you do if your label printer breaks down during a crucial print run? Many companies only realise they need maintenance cover when it’s too late, which is why SPM offer a cost effective cover program to protect you from costly breakdowns.
Not everyone is aware but we have a nationwide team of 18 field based service engineers covering the whole of the UK including Irelande, who are on hand to go on site and repair the complete range of printers we provide. We are a specialist maintenance sercie provider for thermal printersrather than a general IT and computer maintenance. All our engineers are qualified and approved by the popular printer manufacturers and carry a comprehensive range of stock and spare parts to ensure they can get the job done onsight, thus ensuring minimum downtime.
Our extensive backup and logistical support structure is a key benefit as many of our competitors do not have the number of engineers or back up structure required to deliver their initial promised level of service and response.
All our services and products that we supply during our maintenance are fully OEM approved and authorised by the printer manufacturers, so you can rest assured your hardware is in the best hands. Our printer partners include Zebra, Datamax, Sato, Avery, Citizen, Intermex, Tec, Printronix and many more.