Printer Maintenance and Support Solutions

Whether you have a simple printer problem or require printer maintenance cover to protect your printers SPM have a solution to suit your needs.

FREE Technical Helpline

We provide a FREE Technical Helpline on 0844 335 1980 for everyone, whether you are a customer of ours, have bought your printer elsewhere or are simply browsing our website.

This helpline is the cost of a low rate local call (5p per minute) where one of our friendly technicians will help you solve your printer or printer software problem.

Our qualified technicians aim to solve your printer or software issues within 15 to 30 minutes and if you need further help or assistance they will advise you accordingly.

Printer types covered by our Free Technical Helpline include:

  • Zebra
  • Toshiba Tec
  • Sato
  • Datamax
  • Intermec
  • Citizen
  • Printronix
  • Primera
  • Cab
  • Epson (TM C3400 only)

Software packages covered by our Free Technical Helpline include:

  • Bartender
  • Codesoft
  • Nice label
  • Zebra designer
  • Labelview

So, remember if your printer has stopped working, is having a bad day or simply won’t do as it’s told call 0844 335 1980 and let one of our qualified technicians help you free of charge.

 

Peace of Mind Printer Maintenance Cover

Our Peace of Mind Printer Maintenance Cover is a low cost way to ensure that if anything goes wrong with your label printer help is immediately at hand ensuring your business or production won’t suffer.

Imagine the scenario, you have a customer order to get out and your label printer breaks down……. You can’t fix it, your order can’t go out, leading to unhappy customer and your business losing money.

We recommend that any label printer that works in a ‘production critical’ environment should be covered by one of our printer maintenance contracts. You can get simple cover from as little as 24p per day for your Thermal Printers, Thermal Transfer Printers, Colour Label Printers, ID Card Printers or Mobile Label Printer.

Protect your printer and your business from as little as 24p per day!


Benefits of  Printer Maintenance Cover     

  • Guaranteed repair time that ensures your printer and production line will keep moving
  • Instant & unlimited telephone support to resolve repairs quickly and efficiently
  • Qualified experts & accredited printer engineers
  • Manufacturer approved maintenance cover
  • Fix ‘on site’ or ‘return to base’ options
  • Unlimited onsite call outs
  • All standard parts and labour covered
  • Prolongs the life of your printer
  • No expensive repair bills
  • Reduces running costs
  • Gives you complete peace of mind

 

Choose your Peace of Mind Printer Maintenance Cover

Option 1.  

4 hour response + 4 hour fix from only £115 per year              31p per day

Option 2.  

8 hour response + 8 hour fix from only £98 per year                 26p per day

Option 3. 

2 day response + 2 day fix from only £90 per year                   25p per day

Option 4.   

Custom response - please call for details

 

For a detailed quotation suited to your specific printer maintenance requirements, please call us now on 0161 872 5355 or alternatively complete the on-line enquiry form shown below, we aim to send you back a detailed quotation the same working day.

Printer Maintenance Enquiry Form

 

Mandatory fields are marked with an *

Name *

Company *

Address

Post code

Telephone *

Telephone (Mobile)

Email *

Printer Model or Models *

Number of printers to be covered *

Please give a brief description of the cover you are interested in